Politique de confidentialité

PRIVACY POLICY

Last updated: September 6, 2026

Veloura Corner operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Veloura Corner is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By accessing and using the Services, you acknowledge that you have read and understand how we collect, use, and disclose your information as described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact information, including your name, address, billing address, shipping address, telephone number, and email address.

• Financial information, including payment card information, bank account information, transaction details, payment method, payment confirmation, and other payment details.

• Account information, including your username, password, security questions, preferences, and settings.

• Transaction information, including products you view, place in your cart, add to a wish list, purchase, return, exchange, or cancel, as well as information regarding previous transactions.

• Communications with us, including information you provide when contacting customer support or otherwise communicating with us.

• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information, including information about how and when you access or interact with the Services.

SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

• Directly from you, including when you create an account, access or use the Services, communicate with us, place an order, or otherwise provide personal information.

• Automatically through the Services, including from your device when you use our products or services or access our website, and through cookies and similar technologies.

• From service providers that collect or process personal information on our behalf.

• From business partners or other third parties.

HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us and the Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use personal information to provide the Services, process payments and orders, remember your preferences and products you may be interested in, send account and order notifications, process purchases, returns, exchanges, and other transactions, maintain your account, arrange shipping, facilitate returns and exchanges, enable product reviews, and personalize and improve your shopping experience.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, SMS, or other permitted methods and displaying advertisements for products or services based on your interactions with the Services.

Where required by applicable law, we will obtain any necessary consent before sending marketing communications.

Security and Fraud Prevention

We use personal information to authenticate accounts, provide secure shopping and payment experiences, detect, investigate, and respond to fraudulent, illegal, harmful, or malicious activity, and protect our Services and users.

Communication

We use personal information to provide customer service, respond to inquiries, provide effective services, and maintain our business relationship with you.

Legal Reasons

We may use personal information to comply with applicable law, respond to valid legal processes or government requests, investigate or participate in legal proceedings, enforce our terms and policies, and investigate potential violations.

HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose personal information to third parties for legitimate purposes and as permitted by applicable law, including:

• Shopify, service providers, payment processors, fulfillment and shipping providers, customer service providers, analytics providers, cloud storage providers, and other third parties that provide services on our behalf.

• Business and marketing partners that help us provide marketing services and advertising, subject to applicable privacy requirements.

• Third parties when you request, direct, or consent to the disclosure, including when necessary to ship products to you or when you use third-party integrations.

• Our affiliates, where applicable.

• Government authorities or other parties when required by applicable law, legal process, or to protect or defend our Services, rights, users, or third parties.

Depending on where you live, you may have the right to opt out of certain uses of your personal information for targeted advertising or data sharing.

You can exercise applicable data-sharing opt-out rights through the privacy options provided on our website.

RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and other third parties, including parties located in countries other than your country of residence, in order to provide the Services.

Shopify may also process information collected through your interactions with our store, other merchants, and Shopify in connection with certain enhanced Shopify features.

Where Shopify is responsible for processing personal information for these purposes, requests regarding that processing may be handled directly by Shopify in accordance with Shopify's applicable privacy policies and privacy portal.

THIRD-PARTY WEBSITES AND LINKS

The Services may contain links to websites or other online platforms operated by third parties.

If you follow links to websites that are not affiliated with or controlled by us, we recommend reviewing their privacy and security policies and other terms.

We are not responsible for the privacy, security, accuracy, or reliability of third-party websites or platforms.

CHILDREN'S DATA

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are the parent or guardian of a child who has provided personal information to us, you may contact us using the information below to request deletion where applicable.

As of the effective date of this Privacy Policy, we are not aware that we “sell” or “share,” as those terms may be defined under applicable law, personal information of individuals under 16 years of age.

SECURITY AND RETENTION OF YOUR INFORMATION

No security measure is perfect or impenetrable, and we cannot guarantee absolute security.

Please do not use unsecured channels to send us sensitive or confidential information.

How long we retain personal information depends on factors such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce agreements and policies.

YOUR PRIVACY RIGHTS AND CHOICES

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.

Right to Access / Know

You may have the right to request access to personal information we maintain about you.

Right to Delete

You may have the right to request deletion of personal information we maintain about you, subject to applicable exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Portability

You may have the right to receive a copy of certain personal information and, in some circumstances, request that it be transferred to a third party.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of personal information or processing for targeted advertising, as those terms are defined under applicable privacy laws.

Where applicable, you may exercise these rights using the privacy controls available through our website.

Communication Preferences

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in our marketing emails.

Even if you unsubscribe from promotional communications, we may still send non-promotional communications regarding your account, orders, transactions, or customer service requests.

We will not discriminate against you for exercising applicable privacy rights. We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

COMPLAINTS

If you have a complaint regarding how we process personal information, please contact us using the information below.

Depending on where you live, you may also have the right to appeal a decision regarding your privacy request or submit a complaint to the appropriate privacy or data protection authority.

INTERNATIONAL TRANSFERS

We may transfer, store, and process personal information outside the country in which you live.

Where required by applicable law, international transfers of personal information will be made using recognized legal mechanisms and safeguards.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on our website, update the “Last updated” date, and provide any notice required by applicable law.

CONTACT

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any privacy rights available to you, please contact us at:

Veloura Corner
Email: support@velouracorner.com
Website: velouracorner.com