Shipping policy

Shipping Policy

Order Processing

Orders are typically processed before shipment. Processing times may vary depending on the product, order volume, weekends, holidays, or other circumstances.

Once your order has been shipped, you will receive shipping information by email when tracking information is available.

Shipping to the United States

We currently offer Free Shipping on orders shipped within the United States.

Estimated delivery time is generally 7–15 business days after your order has been shipped. Please note that order processing time may apply before shipment.

Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, high-volume periods, or other circumstances outside our control.

Multiple Packages

Because some products may be shipped from different fulfillment locations, an order containing multiple items may arrive in separate packages and at different times. You will not be charged additional shipping fees because an order is delivered in multiple packages.

Tracking

When tracking is available for your shipment, tracking information will be sent to the email address provided with your order. Please allow some time for tracking information to update after shipment.

Incorrect or Incomplete Addresses

Please make sure your shipping address is complete and accurate before placing your order. If you notice an error after ordering, contact us as soon as possible at support@velouracorner.com. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Delayed or Missing Orders

If your order has not arrived within the expected delivery window, please check your tracking information first. If you still need assistance, contact us at support@velouracorner.com and include your order number.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at support@velouracorner.com. Include your order number and photos of the item and packaging when applicable so we can review the issue.

Questions

For questions regarding shipping or your order, contact us at support@velouracorner.com.